A Gift from Dr Pat

Nurses

“Real world examples, real responses, real solutions...gives practical unique techniques to use in the workplace to encourage positive changes and morale.”~ RN CGRN, Virginia

“Made me excited about nursing again, and made me realize how important it is to take care of myself.”~ Staff Nurse, Georgia

She explains a very serious subject in a way that brings laughter and a feeling of relief. I have a feeling of hope...I think I’ll stay in the nursing profession.”~ RN, Pennsylvania

Physicians

‘Invigorating and re-invigorating.” ~ General Surgeon

“Dr. Raymond is one of us. (She) presented a well-balanced approach for helping physicians on a daily basis.”~ Pathologist

Administrators

“Really hit the points we wanted to stress with our medical staff with our service excellence program...couldn’t come at a better time.” ~ Executive Vice President

“Dr. Raymond reminds us that if you focus on your employees today, you will have crowds of people lining up to work for you tomorrow.” ~ Human Resources

“...a wonderful combination of helpful information that was delivered with humor. (Dr. Raymond) was able to directly relate to the audience.”~ Operations Manager

On Hospital Civility

“This issue is on everyone's mind, but seems to be "the elephant in the room that no one talks about." Thanks (to) your suggestions and good humor, I have vowed to address aggressive behavior on the spot and not stew about it.” ~LS RN

“Practical suggestions on civility. Dr. Raymond is a dynamic, thought-provoking and informative speaker, (who) delivers serious content in a humorous, non- threatening manner.” ~CS, RN CGRN

“(Rude behavior in health care) is an epidemic. (You) motivated me to start to change my unit, you gave me the tools. We need to nurture our peers.” ~Anonymous

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